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The Next Chapter for Wertheimer Box: Expanded Capabilities for You

by Doug Wertheimer | News

Dear Valued Customer: By joining the SupplyOne network, we are considerably expanding our ability to support your business with more comprehensive packaging solutions, while maintaining the customer experience you have come to expect from us.

10 Ways to Build Customer Trust and Confidence in Manufacturing

by Robert (Bob) Sievert | Business Practices

Sales account manager Robert (Bob) Sievert shares 10 tips that manufacturers can use to build customer trust and confidence in their companies. Bob has more than 35 years of experience in the corrugated packaging industry.

Is the Customer Always Right?

by Robert Maness | Business Practices

Chicago’s Marshall Field popularized: The customer is always right. But IS the customer always right? See what Chicago-area company Wertheimer Box says.

Quick Turnaround Time: Case Study

by Doug Wertheimer | Case Study

A Wertheimer Box visitor discover he needs corrugated boxes by tomorrow morning to keep up with production. What happens next?

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In the Voices of Our Customers . . .

Our Net Promoter Score is considered “world-class” by Bain & Company, which pioneered the metric. Specifically, here’s what our customers have reported:

Why Our Customers Choose Us:

“I love the pricing, quality, and ease of ordering. The people are great to work with every day.”

Why Our Customers Choose Us:

“Excellent customer service. We appreciate speaking with the same people rather than bouncing around to different people for service questions. Great staff at Wertheimer Box!”

Why Our Customers Choose Us:

“Customer service and great turnaround time. Also competitively priced.”

Why Our Customers Choose Us:

“From top to bottom, service, delivery, and the quality of finished goods.”

Why Our Customers Choose Us:

“Service, communication, and partnership. Our contacts are responsive and helpful, and we know we can count on Wertheimer as a partner in our business.”

Why Our Customers Choose Us:

“Customer service, attention to details, timely delivery!”

Why Our Customers Choose Us:

“No job is too big or too small, which we appreciate. Most carton mills won’t even speak to you if the volume isn’t there.”

Why Our Customers Choose Us:

“Wertheimer Box has quality products.”

Why Our Customers Choose Us:

“We are in LOVE with our new summer shipper header cards. They look absolutely stunning!! Thank you to the whole team for a job well done. We can’t wait to see the mini shippers. We hope to place them EVERYWHERE!”

Why Our Customers Choose Us:

“Great Customer Service. They are quick to respond back and jump through some hoops to get us products when we need them.”

Why Our Customers Choose Us:

“Communication, quality, and delivery times.”

Why Our Customers Choose Us:

“Products are made to spec with quality materials. Sales and customer service are top-notch!”

Why Our Customers Choose Us:

“Fantastic customer service, excellent communication, great follow-up of issues.”

Why Our Customers Choose Us:

“Our account representative is the best. . . . She has been instrumental in the success of our business.”

Why Our Customers Choose Us:

“Wertheimer Box works well with us as a partner to meet our needs.”

Why Our Customers Choose Us:

“Wertheimer Box manufactures quality products.”

Why Our Customers Choose Us:

“Timely and well-documented order processing and delivery. Excellent responsiveness to all inquiries and concerns. Very enjoyable to work with.”

Get In Touch

(312) 829-4545

Wertheimer Box, A SupplyOne Company

Location

7950 Joliet Road
McCook, IL 60525

Corporate Hours

8:00 am – 5 pm (M-F)

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